Tuesday, January 6, 2015

Problems purchasing South Florida JAZZ tickets? - An important message from President & Artistic Director Dr. Ron Weber

Dear South Florida JAZZ members and followers,

Many of you have experienced inordinate difficulty buying tickets to our shows this season. The issue lies squarely with Ticketmaster’s unwieldy online process and an automated telephone option that suffers from poor voice recognition software used to identify the name of the shows; and then agents, if and when they intervene, who are not always helpful. This leaves you - and us - exasperated! South Florida JAZZ, via the Rose & Alfred Miniaci Performing Arts Center, is contractually obligated to use the Broward Center AutoNation box office. This season that operation was outsourced to Ticketmaster. Our experience to date has been dreadful, but I have been assured that the issues are being addressed and the process eventually will be more buyer-friendly.

In the meantime, what should you do? If you are encountering difficulty navigating the Ticketmaster system, I recommend that you plan on arriving at the Miniaci Performing Arts Center a little earlier than usual and BUY YOUR TICKETS AT *WILL-CALL. It is manned beginning at 6:00 p.m. the night of the show (only); and there is a very modest service charge. As president of South Florida JAZZ, I will guarantee you a seat January 10th. And remember, parking is FREE on the second and third garage levels courtesy of South Florida JAZZ.

Looking forward to seeing you at Saturday’s concert … the dynamite duo of TNT (Tomas Cotik 'n' Tao Lin) performing Tango Nuevo! 


Ron Weber
President & Artistic Director

*Rose & Alfred Miniaci Performing Arts Center
3100 Ray Ferraro Jr Blvd
Davie, FL 33314

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